The healthcare payer BPO market is expected to grow due to higher adoption of analytics in healthcare sector and increasing number of people taking for healthcare insurance. In addition, increasing technological advancement further boost the growth of the market. Owing to growing number of healthcare payer service providers and increasing pressure of cost cutting contribute to the significant growth for the market during the forecast period. The cost of outsourcing healthcare payer service is less as compared to in-house payer services.
The continuously rising geriatric population is another key factor for growth of the market. The health conditions such as cardiovascular diseases, cancers, respiratory diseases, orthopedic problems, eye care problems, and others. Increasing incidences of such diseases lead to increased workload for the insurance companies. To handle high volume claim records and patient record. The payer companies need to invest in technology, infrastructure leading to very high operational costs which is expected to lift market growth over the forecast period.
However, data security and confidentiality concerns may be hinder the growth of the healthcare payer BPO market during the forecast period.
Healthcare Payer BPO Market Segment Overview
Claims management segment is expected to hold larger share of market. due to increasing number of people take up for health insurance. Outsourcing of claims management to healthcare payers service providers decreases cost and saves time for insurance companies.
Healthcare Payer BPO Regional Overview
North America is expected to dominate overall market, throughout forecast period. Factors such as high public and private healthcare expenditures, a high percentage of claim records and favorable government policies accelerating the market growth in this region. The market of the Asia Pacific is projected to grow at fastest rate owing to high economic development, penetration of insurance services in urban and rural centers and favorable government policies. For instance, the Indian government’s initiatives such as Pradhan Mantri Suraksha Bima Yojana and Pradhan Mantri Jeevan Jyoti Bima Yojana, are expected to benefit millions of people looking for life insurance and personal accident coverage. As result, it is expected to contribute to the healthcare payer BPO market expansion over the forecast period.
Healthcare Payer BPO Market, Key Players
· UnitedHealth Group, Inc.
· Cognizant Technology Solutions
· IBM Corporation
· Genpact
· Accenture PLC
· Xerox Corporation
· Hewlett-Packard
· Aetna Inc.
· EXL Service Holdings, Inc.
· Wipro Limited
· Hinduja Global Solutions
· HCL Technologies Ltd.
Healthcare Payer BPO Market Segmentation
Healthcare Payer BPO Market, By Service Type
· HR Services
· Finance and Accounts
· Claims Processing Services
· Member Services
Healthcare Payer BPO Market, By Application
· Financial
· Insurance
· Human Resource
· Marketing and Sales
· Other
Healthcare Payer BPO market, By Region
- North America
- US
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
- Asia-Pacific
- Japan
- China
- India
- Australia
- South Korea
- Rest of Asia-Pacific
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East and Africa
- GCC
- South Africa
- Rest of Middle East and Africa
1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
2. Executive Summary
3. Market Dynamics
- 3.1. Market Drivers
- 3.2. Market Restraints
- 3.3. Market Opportunities
4. Key Insights
- 4.1. Key Emerging Trends – For Major Countries
- 4.2. Latest Technological Advancement
- 4.3. Regulatory Landscape
- 4.4. Industry SWOT Analysis
- 4.5. Porters Five Forces Analysis
5. Global Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
- 5.1. Key Findings / Summary
- 5.2. Market Analysis, Insights and Forecast – By Service Type
- 5.2.1. HR Services
- 5.2.2. Finance and Accounts
- 5.2.3. Claims Processing Services
- 5.2.4. Member Services
- 5.3. Market Analysis, Insights and Forecast – By Application
- 5.3.1. Financial
- 5.3.2. Insurance
- 5.3.3. Human Resource
- 5.3.4. Marketing and Sales
- 5.3.5. Other
- 5.4. Market Analysis, Insights and Forecast – By Region
- 5.4.1. North America
- 5.4.2. Latin America
- 5.4.3. Europe
- 5.4.4. Asia Pacific
- 5.4.5. Middle East and Africa
6. North America Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
- 6.1. Key Findings / Summary
- 6.2. Market Analysis, Insights and Forecast – By Service Type
- 6.2.1. HR Services
- 6.2.2. Finance and Accounts
- 6.2.3. Claims Processing Services
- 6.2.4. Member Services
- 6.3. Market Analysis, Insights and Forecast – By Application
- 6.3.1. Financial
- 6.3.2. Insurance
- 6.3.3. Human Resource
- 6.3.4. Marketing and Sales
- 6.3.5. Other
- 6.4. Market Analysis, Insights and Forecast – By Country
- 6.4.1. U.S.
- 6.4.2. Canada
7. Latin America Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
- 7.1. Key Findings / Summary
- 7.2. Market Analysis, Insights and Forecast – By Service Type
- 7.2.1. Oil Sands HR Services
- 7.2.2. Finance and Accounts
- 7.2.3. Claims Processing Services
- 7.2.4. Member Services
- 7.3. Market Analysis, Insights and Forecast – By Application
- 7.3.1. Financial
- 7.3.2. Insurance
- 7.3.3. Human Resource
- 7.3.4. Marketing and Sales
- 7.3.5. Other
- 7.4. Insights and Forecast – By Country
- 7.4.1. Brazil
- 7.4.2. Mexico
- 7.4.3. Rest of Latin America
8. Europe Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
- 8.1. Key Findings / Summary
- 8.2. Market Analysis, Insights and Forecast – By Service Type
- 8.2.1. HR Services
- 8.2.2. Finance and Accounts
- 8.2.3. Claims Processing Services
- 8.2.4. Member Services
- 8.3. Market Analysis, Insights and Forecast – By Application
- 8.3.1. Financial
- 8.3.2. Insurance
- 8.3.3. Human Resource
- 8.3.4. Marketing and Sales
- 8.3.5. Other
- 8.4. Market Analysis, Insights and Forecast – By Country
- 8.4.1. UK
- 8.4.2. Germany
- 8.4.3. France
- 8.4.4. Italy
- 8.4.5. Spain
- 8.4.6. Russia
- 8.4.7. Rest of Europe
9. Asia Pacific Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
- 9.1. Key Findings / Summary
- 9.2. Market Analysis, Insights and Forecast – By Service Type
- 9.2.1. HR Services
- 9.2.2. Finance and Accounts
- 9.2.3. Claims Processing Services
- 9.2.4. Member Services
- 9.3. Market Analysis, Insights and Forecast – By Application
- 9.3.1. Financial
- 9.3.2. Insurance
- 9.3.3. Human Resource
- 9.3.4. Marketing and Sales
- 9.3.5. Other
- 9.4. Market Analysis, Insights and Forecast – By Country
- 9.4.1. China
- 9.4.2. India
- 9.4.3. Japan
- 9.4.4. Australia
- 9.4.5. South East Asia
- 9.4.6. Rest of Asia Pacific
10. Middle East & Africa Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
- 10.1. Key Findings / Summary
- 10.2.
- 10.3. Market Analysis, Insights and Forecast – By Service Type
- 10.3.1. HR Services
- 10.3.2. Finance and Accounts
- 10.3.3. Claims Processing Services
- 10.3.4. Member Services
- 10.4. Market Analysis, Insights and Forecast – By Application
- 10.4.1. Financial
- 10.4.2. Insurance
- 10.4.3. Human Resource
- 10.4.4. Marketing and Sales
- 10.4.5. Other
- 10.5. Market Analysis, Insights and Forecast – By Country
- 10.5.1. GCC
- 10.5.2. South Africa
- 10.5.3. Rest of Middle East & Africa
11. Competitive Analysis
- 11.1. Company Market Share Analysis, 2018
- 11.2. Key Industry Developments
- 11.3. Company Profile
- 11.4. UnitedHealth Group, Inc.
- 11.4.1. Business Overview
- 11.4.2. Segment 1 & Service Offering
- 11.4.3. Overall Revenue
- 11.4.4. Geographic Presence
- 11.4.5. Recent Development
- 11.5. Cognizant Technology Solutions
- 11.6. IBM Corporation
- 11.7. Genpact
- 11.8. Accenture PLC
- 11.9. Xerox Corporation
- 11.10. Hewlett-Packard
- 11.11. Aetna Inc.
- 11.12. EXL Service Holdings, Inc.
- 11.13. Wipro Limited
- 11.14. Hinduja Global Solutions
Data Library Research are conducted by industry experts who offer insight on industry structure, market segmentations technology assessment and competitive landscape (CL), and penetration, as well as on emerging trends. Their analysis is based on primary interviews (~ 80%) and secondary research (~ 20%) as well as years of professional expertise in their respective industries. Adding to this, by analysing historical trends and current market positions, our analysts predict where the market will be headed for the next five years. Furthermore, the varying trends of segment & categories geographically presented are also studied and the estimated based on the primary & secondary research.
In this particular report from the supply side Data Library Research has conducted primary surveys (interviews) with the key level executives (VP, CEO’s, Marketing Director, Business Development Manager and SOFT) of the companies that active & prominent as well as the midsized organization
FIGURE 1: DLR RESEARH PROCESS
Extensive primary research was conducted to gain a deeper insight of the market and industry performance. The analysis is based on both primary and secondary research as well as years of professional expertise in the respective industries.
In addition to analysing current and historical trends, our analysts predict where the market is headed over the next five years.
It varies by segment for these categories geographically presented in the list of market tables. Speaking about this particular report we have conducted primary surveys (interviews) with the key level executives (VP, CEO’s, Marketing Director, Business Development Manager and many more) of the major players active in the market.
Secondary ResearchSecondary research was mainly used to collect and identify information useful for the extensive, technical, market-oriented, and Friend’s study of the Global Extra Neutral Alcohol. It was also used to obtain key information about major players, market classification and segmentation according to the industry trends, geographical markets, and developments related to the market and technology perspectives. For this study, analysts have gathered information from various credible sources, such as annual reports, sec filings, journals, white papers, SOFT presentations, and company web sites.
Market Size EstimationBoth, top-down and bottom-up approaches were used to estimate and validate the size of the Global market and to estimate the size of various other dependent submarkets in the overall Extra Neutral Alcohol. The key players in the market were identified through secondary research and their market contributions in the respective geographies were determined through primary and secondary research.
Forecast Model
